Gary Williams, Principal of The British Butler Institute, is a globally respected authority in modern butlering and luxury service. A graduate of the renowned Ivor Spencer International School for Butler Administrators, Gary began his distinguished career as Head Butler at The Ritz London, where he served royal families, dignitaries, and world leaders. Over the years, his career has spanned elite private households, embassies, and some of the most prestigious luxury hotels and residences around the world.

In partnership with Nai Lert Butler Academy, Gary leads professional certification programs in Bangkok that combine British service tradition with contemporary hospitality excellence. Through his training, participants gain not only technical mastery and precision, but also the poise, discretion, and emotional intelligence that define true service excellence. His approach inspires professionals to deliver experiences rooted in elegance, respect, and genuine care—hallmarks of the modern luxury service ethos.